Front Desk Agent/Office manager - Podiatry Clinic

Overview
We are a small medical Podiatric practice seeking a dedicated and enthusiastic Front Desk Agent/Office manager to join our team. The ideal candidate will possess a strong background in working in a doctors office checking patients in, scheduling patients, verifying insurance coverage and benefits, and maintaining the office space and exam rooms.

Responsibilities

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
• Verify insurance benefits, eligibility, and coverage
• Handle reservations, cancellations, and modifications with attention to detail.
• Assist patients with special requests or concerns, ensuring their needs are met promptly.
• Maintain the front desk area as well as the waiting room and exam rooms in a clean and organized manner.
• Utilize phone etiquette skills to manage incoming calls professionally and courteously.
• Escorts patient into exam room and cleans exam room once appointment is completed.
• Prepare exam rooms and restock rooms.
• Schedule patients for surgery.
• Able to perform prior authorizations
• Experience with Electronic Health Records
• Reviews and updated medication, past medical history, allergies, and so on the EHR.

Requirements

• Previous experience in working in doctors office
• Strong communication skills with the ability to interact effectively with guests from diverse backgrounds; multilingual abilities are a plus.
• Knowledge of medical insurance including use of payer platforms.
• Excellent organizational skills and attention to detail to manage multiple tasks efficiently.
• Ability to work flexible hours.
• A passion for delivering outstanding patient services in a fast-paced environment.

Join our team as a Front Desk Agent and be part of creating unforgettable experiences for our patients!

Job Type: Part-time

Pay: From $16.00 per hour

Work Location: In person