Front Desk and Night Audit Positions

Red Roof Inn of Leesburg is a newly renovated hotel property looking for highly motivated individuals with or without experience in the industry. We invite you to view our current career opportunities and apply.

Position Summary:

Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services.

Essential Functions:

• Check guests in and out of the hotel according to hotel and/or brand standards.
• Inform guests about the hotel’s facilities, policies and procedures.
• Handle hotel phone system. Transfer calls to appropriate departments/guests.
• Take, modify and cancel guestroom reservations.
• Deal with inquiries, requests and complaints from guests.
• Perform cashier duties. Post miscellaneous charges to guest accounts.
• Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
• Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.
• Maintain cleanliness of Front Office area and Breakfast Room.
• This job is not limited to the items listed

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person