Front Desk Assistant

Our growing optometry practice is looking for a friendly, detail-oriented Front Desk & Insurance Assistant to join our team. This person will answer phones, schedule appointments, assist with billing and insurance, and help with contact lens and optical orders. If you enjoy helping people and want a job with variety, we’d love to meet you!

Key Responsibilities

• Answer incoming phone calls and provide excellent customer service
• Schedule patient appointments and manage the office schedule
• Check patients in/out and collect copays
• Assist with billing questions and posting charges
• Assist with optical and contact lens orders
• Support general front desk operations to maintain smooth office flow

Qualifications

• Strong customer service and communication skills
• Friendly, positive attitude with a willingness to learn
• Ability to multitask in a busy environment
• Basic computer skills
• Experience with insurance, medical/vision billing, or optical is a plus, but not required

Schedule & Pay

• Full-time
• Monday–Friday (plus occasional Saturdays depending on office needs)
• Pay: $16-17 Based on experience

Benefits

• Paid time off
• Employee vision benefits
• Simple IRA with match
• Supportive, team-oriented environment

About Our Practice

We are a patient-centered, family owned optometry office focused on delivering excellent care and a great experience for every patient. We work as a team and are looking for someone who is dependable, kind, and ready to grow with us.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Why are you interested in this position?
• Do you have any experience working in a medical, dental or optometry office?

Work Location: In person