Front Desk Associate

Job Overview
We’re hiring a Front Desk & Administrative Assistant to help keep a busy real estate office running smoothly while serving as the friendly, professional voice of the company.

You’ll be the first point of contact for calls and visitors while supporting day-to-day operations like mail, filing, and general administrative tasks. We’re a small, fast-moving team that values reliability, communication, and strong follow-through.

We welcome candidates early in their careers who are organized, reliable, and eager to learn. This role offers exposure to property management and real estate operations, with room to take on more responsibility over time.

This is a full-time position, Monday through Friday, 9:00 AM to 5:00 PM, with the option for a 4-day schedule for the right candidate. Our office is located in downtown San Rafael, within walking distance of the SMART train station.

Responsibilities

• Answer and route incoming calls using our VoIP system
• Sort daily mail; scan and file documents
• Prepare and complete bank deposits
• Communicate with tenants, vendors, and property owners
• Support file organization and general administrative tasks
• Assist with light social media
• Help keep the office organized, stocked, and running efficiently

What We’re Looking For

• Excellent communication skills (phone + written)
• Highly organized with strong attention to detail
• Able to handle urgent situations with good judgment and professionalism
• Adaptable and comfortable wearing multiple hats
• Reliable, proactive, and takes ownership of tasks

Experience

• Google Workspace, Microsoft Office, OneDrive, Windows
• AppFolio or similar software (a plus)
• Canva / Adobe Express or social media experience (a plus)
• Spanish (preferred)

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid time off

Application Question(s):

• Have you used OneDrive, Appfolio, or similar software in a previous role?

If yes, briefly describe what tasks you used them for (e.g., file organization, invoice uploads, property records, etc.)

• You receive a call from someone asking to speak with Steve or Susan (owners of the company). They won’t say who they are or what it’s regarding, but insist it’s urgent.

What would you do in this situation, and why?

Ability to Commute:

• San Rafael, CA 94901 (Required)

Ability to Relocate:

• San Rafael, CA 94901: Relocate before starting work (Required)

Work Location: In person