Front Desk Associate

Anish Hotels Group (AHG) is a private hotel development and management company based in Tulsa, Oklahoma, specializing in premium Hilton and Marriott brand hotels. With a strong presence in high-end suburban and urban markets, AHG operates award-winning properties in Northeast Oklahoma and continues to expand with new developments on the horizon. We are committed to providing exceptional service, creating remarkable guest experiences, and fostering growth within our team. Joining AHG offers opportunities to be part of a company known for its dedication to excellence in hospitality.

This is a full-time, on-site position for a Front Desk Associate located in Tulsa, OK. The Front Desk Associate will be the first point of contact for guests, handling check-ins and check-outs, managing reservations, and assisting guests with inquiries and concerns to ensure a positive and seamless experience. Responsibilities include maintaining a welcoming atmosphere, providing accurate information, and handling administrative and receptionist tasks to support the smooth operation of the front desk.

• Strong Customer Service and Communication skills to engage with guests and address their needs effectively
• Proficiency in Phone Etiquette and Receptionist Duties, including answering calls and managing bookings
• Basic Computer Literacy for handling reservation systems and checking guests in and out efficiently
• Ability to multitask and maintain a calm and professional demeanor in a fast-paced environment
• Prior experience in the hospitality industry is a plus
• High school diploma or equivalent required