Front Desk Associate

Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily functions. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading with precision to maintain organized records
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide excellent customer support by addressing inquiries via phone or in person with courteous phone etiquette
• Assist with clerical duties including typing correspondence, managing office emails, and maintaining office cleanliness and organization

Qualifications

• Proven experience in office management, administrative support, or as a receptionist, preferably in a healthcare or dental setting
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Prior experience with multi-line phone systems, filing systems, and clerical tasks such as proofreading and calendar management is preferred
• Demonstrated customer service skills with professional phone etiquette and a friendly demeanor
• Knowledge of medical or dental receptionist duties, including appointment scheduling and insurance verification, is a plus
• Ability to manage time efficiently while handling multiple responsibilities with accuracy and attention to detail

Join us as a Front Desk Associate where your proactive approach and commitment to excellence will help us deliver outstanding service every day!

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person