Front Desk Associate

Company Overview
Located in a scenic waterfront setting, our property offers a welcoming and vibrant atmosphere for guests seeking relaxation and enjoyment. With a variety of comfortable rooms, including suites with special amenities, we prioritize providing an exceptional experience for everyone who stays with us. Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the first point of contact for our guests and visitors. This paid position is essential in ensuring smooth daily operations, delivering outstanding customer service, and maintaining an organized front office environment. If you thrive in a lively setting and excel at multitasking, this role is perfect for you! Responsibilities

• Greet guests warmly upon arrival and assist with check-in/check-out procedures using efficient office management skills
• Manage multi-line phone systems to answer inquiries, direct calls, and provide information promptly
• Handle reservations, cancellations, and modifications accurately using computer literacy tools such as Microsoft Office and Google Workspace
• Maintain organized filing systems, process data entry tasks, and proofread documents for accuracy
• Provide exceptional customer support by addressing guest concerns with professionalism and courtesy

Skills

• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
• Excellent organizational skills with the ability to manage multiple tasks efficiently
• Previous office management or administrative experience preferred, especially in customer service or hospitality settings
• Exceptional phone etiquette and communication skills to create a welcoming environment
• Ability to type quickly and accurately while maintaining attention to detail; strong proofreading skills are valued
• Familiarity with office equipment such as multi-line phones, fax machines, and printers; time management skills are essential

Join our team as a Front Desk Associate where your positive energy and organizational talents will shine! We’re dedicated to creating a lively workplace that values your contributions.

Pay: From $17.00 per hour

Work Location: In person