Front Desk Associate - Charlotte & Huntersville

Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to join our team in Charlotte and Huntersville. In this vital role, you will be the welcoming face of our organization, providing exceptional customer service and ensuring smooth daily operations. Your positive attitude, organizational skills, and ability to manage multiple tasks will help create a friendly and efficient environment for clients, visitors, and staff alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Responsibilities

• Greet visitors warmly and professionally, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously.
• Handle appointment scheduling, calendar management, and data entry with precision.
• Maintain organized filing systems, process incoming correspondence, and perform proofreading as needed.
• Support office management tasks such as inventory tracking, and office supply coordination.
• Provide excellent customer support by addressing inquiries promptly and effectively.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, gmail) and Google Workspace to complete administrative duties efficiently.

Qualifications

• Proven experience in front desk operations or office administration preferred.
• Strong computer literacy with proficiency in Microsoft Office and Google Workspace applications.
• Excellent phone etiquette and customer service skills.
• Bilingual abilities are a plus to serve diverse client needs effectively.
• Demonstrated organizational skills with attention to detail in tasks such as proofreading, data entry, filing, and calendar management.
• Ability to multitask efficiently in a fast-paced environment while maintaining professionalism.
• Clerical experience including typing, data entry, and office management is highly desirable.
• Personal assistant or administrative support experience is beneficial for success in this role. Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a real difference!

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person