Front Desk Associate - Extended Stay Hotel

Front Desk Associate – Extended Stay Hotel
Location: Hialeah Gardens, FL 33016
Schedule: Monday–Friday | 9:30 AM – 6:00 PM
Pay: $19.00 per hour
Job Type: Full-Time | On-site

Position Overview

Seeking a bilingual (Spanish/English) front desk associate with hotel or guest service experience. Ideal candidate is professional, reliable, customer-focused, and able to work independently.

Qualifications

• Front desk hotel or related guest service experience
• Strong communication and customer service skills
• Basic computer proficiency

Technical Skills:
Outlook | Excel (basic) | Word | DocuSign

Key Responsibilities

• Guest check-in, check-out, and reservations
• Complete hotel registration forms (photocopy/scan documents)
• Answer phone calls and assist guests professionally
• Process payments and handle cash
• Manage inventory of cleaning and hotel supplies
• Address guest concerns and escalate when needed
• Coordinate inspections, maintenance orders, and supply purchases
• Maintain a safe and welcoming environment

Benefits

• 1-week paid vacation after 1 year
• 2 weeks paid vacation after 3 years
• Stable weekday schedule
• Professional and supportive work environment
• Growth opportunity within hospitality

Qualified candidates are encouraged to apply.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Language:

• Spanish (Required)

Work Location: In person