Front Desk Associate / Office Assistant

Job Overview
Continental Glass is seeking a dynamic and friendly Front Desk Associate / Office Assistant to join our team. In this role, you will be assisting with front desk operations with enthusiasm and professionalism. Your skills will ensure smooth office flow, work operations efficiency and reliability, exceptional customer service, and administrative support. This position offers an exciting opportunity to develop your office management expertise while contributing to a positive workplace environment. If you thrive in fast-paced settings, enjoy assisting others, and possess strong organizational skills, we want to hear from you!

Duties

• Greet visitors, clients, and vendors warmly, creating a positive first impression for everyone entering the office
• Manage multiple phone lines efficiently, handling calls, providing product information, quotes, estimates, scheduling information, and taking detailed messages as needed
• Handle incoming correspondence, emails, and inquiries with professionalism and promptness
• Create, process, and manage invoices, work orders, quotes, estimates, proposals, purchase orders, delivery orders, and related documents
• Knowledge of processing credit card transactions and data
• Maintain filing systems, including digital files using Microsoft Office tools
• Support administrative tasks such as data entry, proofreading documents, and updating records accurately
• Assist with calendar management and scheduling appointments for customers, vendors, company staff, shop and field workers
• Provide exceptional customer support by addressing questions and resolving issues courteously
• Manage office supplies inventory and shop inventory

Requirements

• Proven experience working at a front desk or in an office environment with clerical responsibilities
• Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google, Google Mail, and data entry skills
• Excellent phone etiquette with experience handling multi-line phone systems in a professional manner
• Bilingual abilities are highly preferred to assist diverse client needs effectively
• Exceptional organizational skills with keen attention to detail and accuracy in proofreading and data management
• Ability to manage time efficiently while juggling multiple responsibilities in a fast-paced setting
• Demonstrated customer service skills with a friendly demeanor and problem-solving attitude
• Knowledge of managing scheduling shop work, field work, and deliveries
• Personal assistant experience or administrative support background will be considered an asset

Join us in creating a welcoming environment where every visitor feels valued! This role offers meaningful growth opportunities within a supportive team dedicated to excellence in office operations. We are committed to fostering an inclusive workplace that celebrates diversity and empowers our employees to succeed.

Pay: $18.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person