Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am

About Us

Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We're built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.

We're not your typical hotel, and we're not looking for typical team members.

The Role

We're looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.

This position is available for both afternoon/evening (3PM-11PM) and overnight (11PM-7AM) shifts.

What You'll Do

• Welcome guests with a confident, friendly, and professional presence
• Check guests in and out using our PMS system
• Handle guest requests, questions, and problem resolution in real time
• Support bar service, room service, and lobby experience when needed
• Maintain cleanliness and presentation of the front desk and lobby
• Monitor property activity and ensure a safe, secure environment (especially overnight)
• Communicate clearly with team members across shifts
  
  

Requirements

What We're Looking For

• Strong reliability and punctuality (non-negotiable)
• Excellent communication and people skills
• Ability to stay calm and solution-oriented under pressure
• Hospitality or customer service experience preferred
• Bartending or bar knowledge is a plus (we can train the right person)
• Comfortable working independently, especially for overnight shifts
• Must be 21+
  
  

Benefits

Why Work With Us

• Unique boutique hotel environment (music, events, social atmosphere)
• Opportunity to learn both hotel operations and bar service
• Flexible scheduling (part-time or full-time roles available)
  
  

Schedule

• 3PM-11PM (PM Shift) - Guest-facing, high energy
• 11PM-7AM (Night Audit / Overnight) - Independent, detail-focused
  
  

Compensation

• $18 an hour starting
• Opportunity for tips