Front Desk- Chennai

Job Title: Front Desk Executive

Job Description:

We are seeking a professional, energetic, and customer-focused Front Desk Executive to be the face of our studio. The ideal candidate will be responsible for coordinating consultation bookings, managing front desk operations, and delivering exceptional service to enhance overall client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations and support them in meeting individual targets and earning incentives.
• Respond promptly and accurately to inquiries via phone and email.
• Uphold brand standards at the front desk and throughout the studio.
• Manage daily front desk operations to ensure a welcoming and efficient client experience.
• Supervise guest relations and front office staff, fostering a positive and professional environment.
• Compile and report front desk performance metrics and statistics.
• Maintain high standards of personal and team conduct, appearance, hygiene, and dress.
• Prepare effective work schedules for front office staff to ensure smooth day-to-day operations.

Desired Candidate Profile:

• Proven track record in lead generation, pre-sales, and achieving targets.
• Excellent communication skills in English, Hindi, and at least one regional language (based on location).
• Strong telephone etiquette and client interaction abilities.
• Sound knowledge of routine front office and operations management.
• Highly motivated and result-oriented, with a strong drive to achieve performance goals.
• Comfortable in a target-based work environment.
• Strong client relationship and management skills.
• Presentable, professional, and well-groomed appearance.

Preference will be given to candidates with prior experience in front office roles and a passion for customer service excellence.

This role offers a unique opportunity to be at the forefront of client engagement, contributing directly to a smooth and positive client experience while supporting the studio’s growth and success.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person