Front Desk Clerk (Onsite Olanta, SC)

Work Where Balance Meets Purpose – Competitive Pay & Excellent Benefits!

Join Genesis Healthcare and be the driving force behind smooth, patient-focused operations.

Now Hiring Front Desk Clerk – Olanta, SC
Monday – Friday Day Shift
No Weekends (based on clinic schedule)

Make a Real Difference in Community Healthcare
Genesis Healthcare, Inc. is a nonprofit, community-focused FQHC serving the Pee Dee and Lowcountry regions. As a Front Desk Clerk in our Department, you will serve as the first point of contact for patients—ensuring a positive experience while supporting essential registration, scheduling, and administrative functions.

Why Choose Genesis
Loan Repayment Opportunities for eligible employees
Generous Paid Time Off, including holidays and sick leave
Malpractice Insurance provided
Employee Assistance Program and Life Insurance
401(k) with employer match
Medical, Dental, Vision, and more

Position Summary

The Front Desk Clerk functions as the first point of contact for patients and visitors, managing the collection and accuracy of patient information while providing exceptional customer service. This role supports the clinic through scheduling, registration, and administrative coordination while maintaining compliance with HIPAA and applicable regulations.

Primary Responsibilities

• Assist with patient registration and ensure all demographic and insurance information is accurate and complete
• Schedule appointments in alignment with clinic workflows and procedures
• Greet and assist patients and visitors in person and by phone in a professional manner
• Maintain patient records, documentation, and filing systems accurately and in a timely manner
• Verify and update patient information in the electronic medical record system
• Collect and process referrals and required supporting documentation
• Assist patients in completing required forms and documentation
• Communicate effectively with providers, staff, and patients to support coordination of care
• Handle clerical duties, including phone, fax, and administrative support
• Maintain confidentiality of patient information in compliance with HIPAA
• Support workflow efficiency and communicate scheduling updates or delays to staff
• Participate in training, meetings, and ongoing department initiatives

Requirements

• High School Diploma or equivalent
• Previous experience in a medical office or customer service environment preferred
• Strong communication and interpersonal skills
• Basic computer skills with the ability to learn electronic medical record systems
• Knowledge of medical terminology preferred
• Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment
• Ability to handle confidential information professionally

Work Environment

Clinic-based position with extended computer use, frequent patient interaction, and a fast-paced, multi-tasking environment.

Ready to Join Us

Apply today and be part of a team committed to delivering high-quality, patient-centered care in your community.