Front Desk / Client Relations Executive

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ZOIME Polyclinic, a leading and rapidly growing Longevity & Wellness Clinic in Dubai, we are delighted to announce an exciting opportunity for a Front Desk / Client Relations Officer to join our team.

This role is the heartbeat of our clinic-where first impressions are created, client relationships are nurtured, and exceptional service begins.

• Welcome patients and visitors with warmth, professionalism, and discretion.
• Manage appointment scheduling and coordinate the daily clinic calendar.
• Handle patient inquiries via phone, email, and in person with efficiency.
• Support administrative processes including patient registration, file management, and billing coordination.
• Collaborate closely with the medical and longevity team to ensure a smooth client journey.
• Uphold the clinic's standards of confidentiality, customer service, and DHA compliance.
• Assist in patient follow-ups, treatment reminders, and feedback collection.

Why This Role is Special

At ZOIME Polyclinic, the Front Desk role is more than administration- You will be the face and voice of our clinic, ensuring every client feels valued, cared for, and inspired by their experience.

Requirements

• Previous experience in healthcare (clinic/wellness or hospital setting) is a must.
• Fluency in both English and Arabic is required.
• Strong organizational skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency in clinic management software & Microsoft Office.
• Professional appearance, positive attitude, and ability to thrive in a fast-paced environment.
• Compassionate, discreet, and client-focused personality.

How to Apply

Send your CV to with a short cover letter explaining why you are fit for the role.

We are an equal opportunities employer and welcome applications from all qualified candidates.