Front Desk Coordinator

Christian Roy’s Salon is looking for a full-time Front Desk Coordinator who is friendly, reliable, and enjoys working with people. We are a busy, high-end salon in the Upper Valley seeking a polished, professional, and highly organized Front Desk Coordinator to be the face of our guest experience.

This is a full-time position with every other Saturday required and evening availability (up to 7:00 PM).

About the Role
Our front desk is more than just answering phones—it is the heartbeat of the salon. This role is responsible for creating a seamless, welcoming, and elevated experience for every guest while supporting our team of stylists and maintaining a well-run daily operation.

Key Responsibilities

• Warmly greet and check in guests with professionalism and energy
• Manage a multi-line phone system and online booking with accuracy
• Schedule appointments strategically to maximize stylist productivity
• Handle checkout, retail sales, and rebooking
• Maintain a clean, organized, and inviting front desk and salon environment
• Support daily salon flow and assist with team communication
• Proactively engage in client follow-up and retention efforts

What We’re Looking For

• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to multitask and stay composed in a fast-paced environment
• Detail-oriented with strong organizational skills
• Comfortable with computers, scheduling systems, and POS
• A team player with a positive, proactive mindset

Schedule

• Full-time (approx. 35–40 hours/week)
• Every other Saturday required
• Evening shifts required (up to 7:00 PM)

If you are someone who thrives in a fast-paced, client-focused environment and takes pride in delivering an exceptional experience, we’d love to meet you.

To Apply:
Please send your resume and a brief note about why you’d be a great fit.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person