Front Desk Coordinator - Dental Office

Job Title: Front Desk Coordinator

Who We Are

Our office consists of a team of highly trained and experienced dental professionals, dedicated to providing top-quality care to all of our patients. In order to ensure the most effective treatment possible, we have a state-of-the-art facility equipped with the latest technology and techniques. Providing our patients with a positive and comfortable experience is our top priority.

Be our next Front Desk Coordinator!

Our team is in need of a Front Desk Coordinator. With a fantastic dental team, this is more than just a job, it's a chance to learn and grow. As a Front Desk Coordinator, you will play an essential role in helping us provide proficient, trustworthy dental care. If you are passionate about making a difference in the lives of others and are committed to delivering the highest quality care, we encourage you to apply for this exciting opportunity.

Job Summary

A Front Desk Coordinator is an administrative professional who works in a dentist's office and handles administrative tasks within the workplace. They assist the dentist and the dental assistants as well as tend to clients who come to the office. Front Desk Coordinators are often the first people clients see when they arrive at the office and are sometimes considered the representative of the dental office.

Tasks and responsibilities:

• The Front Desk Coordinator maintains accurate and current patient records, including dental histories, insurance information, and treatment plans.
• Schedule patient appointments, including follow-up visits, and coordinate with other dental professionals when necessary.
• Greet patients when they arrive for their appointments, verify their insurance information and collect any necessary co-payments or other fees. Assist patients in checking out after their appointments and scheduling any follow-up appointments that are needed.
• Handles billing and insurance tasks, including submitting insurance claims and tracking payments.
• Support marketing and promotional programs to increase new patient growth
• Respond to patient inquiries regarding appointments, treatment plans, and other matters.
• Display excellent written and verbal communication skills, a friendly and outgoing demeanor, and excellent organizational skills. The candidate should also be reliable, efficient, trustworthy, and knowledgeable.
• Possess strong computer skills, know Microsoft Office products, and have the ability to learn new programs.
• Ensure that patients are scheduled effectively, staff productivity is high, collections are collected promptly, expenses are kept down, and auxiliary supplies are purchased in a proactive manner.
• Ensure the dental practice operates efficiently and effectively by acting as the primary point of contact for patients.

Why work at our office?

Benefits and a competitive salary await you!

We at our office treat our employees like family, which means you will work with

highly motivated and passionate colleagues who are all working toward the same goal. We value diversity, teamwork, and continuous learning, and offer competitive benefits and opportunities for growth and advancement.

Benefits include:

• Insurance (Health + Vision)
• 401(k)
• Dental services
• Paid holidays off
• PTO
• Monthly bonus opportunities

Qualifications

• Having experience as a Front Desk Coordinator for 1 year is preferred
• High school or equivalent (Required)

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• Opportunities for advancement
• Referral program
• Vision insurance

Work Location: In person