Front Desk Coordinator / Optometric Assistant

Front Desk / Cross-Trained Optometric Assistant

Private Optometry Practice – Germantown, MD

We are a modern, technologically advanced private optometry practice seeking a friendly, dependable, and motivated team member to join our growing office. This is a cross-trained role that combines front desk responsibilities with clinical and optical support in a fast-paced, patient-focused environment.

Our practice utilizes modern technology and emphasizes efficiency, professionalism, and excellent patient care. We are a small, team-oriented office looking for someone who enjoys working with people, is comfortable multitasking, and is interested in learning all aspects of a private practice optometry office. Attention to detail and reliability are extremely important for success in this role.

Primary Responsibilities

• Greet and check in patients
• Answer phones and schedule appointments
• Verify patients’ medical and vision insurance eligibility and benefits
• Educate patients on office policies, appointment expectations, insurance coverage, and products/services available
• Assist with patient intake
• Educate patients on contact lens options and assist with contact lens sales and annual supply ordering
• Process payments and maintain accurate patient records
• Maintain cleanliness and organization of the office
• Maintain professionalism and strong patient communication throughout the visit
• Assist with additional office tasks as part of a collaborative team environment

Secondary / Cross-Trained Responsibilities

• Assist with patient pre-testing
• Support the doctor during clinic flow as needed
• Assist patients with frame selection and eyewear ordering/dispensing

Qualifications

• Strong communication and customer service skills
• Positive attitude and professional appearance
• Highly detail-oriented and dependable
• Strong reliability and punctuality
• Comfortable using computers and learning new software; experience with Weave and Revolution EHR is a plus
• Ability to multitask in a fast-paced environment
• Previous medical, optometry, or dental experience preferred but not required
• Willingness to be cross-trained in clinical and optical duties

Benefits & Schedule

• Competitive pay based on experience
• 401(k) retirement plan
• Medical insurance
• Dental insurance
• Vision benefits
• Paid time off and holiday benefits based on employment status
• Employee discounts on eyewear and services
• Monday–Friday schedule
• No weekend hours

Why Join Our Practice?

We pride ourselves on providing a high-quality patient experience while maintaining a supportive and positive workplace culture. This is an excellent opportunity for someone looking for a stable long-term position with opportunities to grow and develop new skills within a modern private practice setting.

If you are looking for a professional, technology-driven office where you can become an important part of a close-knit team, we would love to hear from you.

Please submit your resume along with a brief introduction about yourself and why you feel you would be a good fit for our office.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person