Front Desk Healthcare Office

Job Title: Front Desk Coordinator (Evenings & Saturdays)

We are seeking an experienced Front Desk Coordinator to support our medical & behavioral health clinic with patient-facing and administrative duties. The ideal candidate is not currently enrolled in school, is reliable with evening availability, and can independently close the clinic when needed.

Key Responsibilities:

• Greet patients, check them in and out, and verify insurance and demographics.
• Answer phones, manage missed calls, schedule and confirm appointments.
• Collect copays and balances, post payments, and follow front desk SOPs.
• Maintain a clean, organized reception area and protect patient confidentiality (HIPAA).
• Close the clinic at 8:00 PM on assigned days, including securing the office and systems.
• Work scheduled Saturdays and provide occasional coverage for other shifts as needed.

Requirements:

• Prior front desk or medical reception experience required (behavioral health preferred).
• Strong communication, customer service, and computer skills (EHR/practice management).
• Not currently attending school; able to consistently work evenings and Saturdays.
• Reliable, detail‑oriented, and comfortable working independently at closing time.

Pay: $15.00 - $18.00 per hour

Expected hours: 40.0 per week

Work Location: In person