Front Desk Hotel

Tamarack Lodge is looking for a Front Desk Agent to join our team!

Responsibilities

• Greet and welcome guests upon their arrival
• Answer incoming phone calls and provide appropriate information
• Direct visitors to the appropriate areas
• Take reservations through the phone or in person
• Help guest check in for their reservation and check out when they depart
• Maintain the cleanliness and safety of the lobby at all times
• Communicate with customers and take necessary instructions from customers or management as needed
• Answer questions about our rooms and property
• Provide assistance to guests as needed
• Keep records of daily reservations, customers’ comments, etc.
• Perform other tasks as directed by management to improve overall operations

Skills & Qualifications

• Proven experience as a front desk agent, receptionist, or similar position in a hospitality or other commercial setting preferred, but not required.
• Knowledge of how various parts of a front desk work (receptionist's office, cashier's office, customer service, etc.)
• Ability to work well with others in a team-oriented environment.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Ability to Commute:

• Traverse City, MI 49686 (Required)

Work Location: In person