Overview
The Front Desk / HR Assistant is responsible for providing professional reception support, greeting visitors, answering incoming calls, and maintaining a welcoming office environment. This role also supports the Human Resources department by assisting with administrative tasks, employee onboarding, file maintenance, scheduling, and day-to-day HR operations.
Key Responsibilities
Front Desk Duties
- Greet and welcome visitors, vendors, applicants, and employees in a professional manner.
- Answer, screen, and route incoming phone calls promptly and courteously.
- Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
- Manage incoming and outgoing mail, packages, and deliveries.
- Assist with scheduling meetings, maintaining calendars, and coordinating room reservations.
- Monitor visitor sign-in logs and issue visitor badges as needed.
Human Resources Support
- Assist with new hire onboarding, including preparing packets, collecting documents, and updating systems.
- Maintain employee personnel files, ensuring confidentiality and accuracy.
- Support HR with attendance tracking, PTO logs, and timecard corrections when needed.
- Assist with recruitment activities, such as scheduling interviews and communicating with candidates.
- Help coordinate employee events, trainings, and benefits meetings.
- Update employee rosters, contact lists, and HR databases.
- Provide administrative support for HR projects, reports, and compliance tasks.
Administrative Tasks
- Prepare and distribute internal communications, memos, and announcements.
- Assist with ordering office supplies and monitoring inventory.
- Support management with document preparation, filing, and data entry.
- Provide backup support to other departments as needed.
Qualifications
- High school diploma or equivalent; associate degree preferred.
- 2-4 years of experience in reception, customer service, or administrative roles (HR experience a plus).
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills.
- Professional demeanor with excellent customer service skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational skills, attention to detail, and ability to multitask.
- Bilingual English/Spanish preferred
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person