Front Desk - Inverness, Wildwood, Crystal River and Lady Lake
We are seeking a Medical Receptionist to become a part of our Dermatology team! You will perform routine administrative assignments to keep the medical facility running smoothly. PATIENT CARE is OUR PRIORITY and YOU ARE THE FIRST FACE OF THE PRACTICE!
Assure the readiness of the reception area of each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours.
Greet patients and agency visitors in a pleasant, helpful manner and announce them appropriately.
Register patients according to office protocols
Keep patient appointments on schedule by notifying provider of patient’s arrival; reminding provider of service delays.
Provide general administrative and clerical support such as maintaining faxes.
Determine the financial status of patients and their insurance eligibility; collect co-pays before they see a Provider.
Assist patients in accurately completing appropriate forms and document all information according to office protocols.
Collect fees according to office protocols; prepare and balance daily financial registers and submit all forms and fees to billing department
Schedule patient appointments - Optimize patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintain forms and office supplies required for front desk operations
Maintains patient files and retrieves files for scheduled appointments; files all patient data upon receipt of information; prepares file labels
This position does require traveling to our Inverness, Wildwood, Lady Lake, and Crystal River offices.