Front Desk Manager

We are seeking an enthusiastic and organized Front Desk Coordinator to be the friendly face of our practice. This vital role is responsible for ensuring a smooth and positive experience for our patients from their initial contact through their entire visit. You will be the first point of contact, setting the tone for their entire experience with us.

Ballard Vision Associates is a well-established and patient-focused private optometry practice dedicated to providing exceptional eye care to our community. We pride ourselves on a warm, friendly environment and a commitment to utilizing the latest technology to ensure the best possible outcomes for our patients. Our team is passionate about eye health and creating a positive experience for everyone who walks through our doors.

Primary Duties and Responsibilities:

• Greet patients warmly
• Answering phones, scheduling appointments, assisting patients with general inquiries and needs with a professional etiquette
• Check Patients In/Out Efficiently
• Enter Payments/Orders into Practice Management Software
• Document Patient Encounters
• Obtaining & Verifying insurance benefits for patients prior to appointment
• Collaborate and communicate effectively with our doctor and other team members
• Opportunity to learn and apply other skills within our office.
• Experience in Eyecare preferred but medical field accepted.
• Full Time Monday-Friday
• Hours 9am-6pm w/ one hour lunch break
• Eyecare & Eyewear provided at no cost
• Up to $250 per month bonus potential

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Do you live within 10 miles of Brentwood,TN?

Experience:

• Eyecare: 1 year (Preferred)

Work Location: In person