Front Desk Medical Associate

Medical Front Desk

We are seeking a friendly, detail-oriented Medical Front Desk Coordinator to be the welcoming face and voice of our practice. This role is essential in creating a positive patient experience while ensuring smooth daily operations across our offices.

Key Responsibilities:

• Greet patients professionally and courteously, both in person and over the phone
• Answer inquiries and appropriately route questions or concerns to the correct team members
• Optimize provider schedules through accurate and efficient appointment scheduling to support patient satisfaction
• Verify financial and insurance information, maintain accurate records, and collect patient charges
• Collaborate with staff across multiple locations to ensure consistent, high-quality service

Additional Requirements & Qualifications:

• Ability to travel between our three office locations, with travel required approximately one to two days per week
• Strong communication, organizational, and multitasking skills
• Professional demeanor with a patient-centered approach
• Spanish-speaking skills are a plus, but not required

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person