Front desk / Night auditor - Holiday Inn NW

Front Desk Agent/ Night Auditor – Build Your Long-Term Career in Hospitality

Please do not apply unless you have prior hotel experience. This position is suitable for individuals seeking full-time employment.

We are seeking a passionate and service-driven Front Desk Agent who is eager to grow into a successful hotelier. This is more than just a job — it is a long-term career opportunity for someone who is dedicated to excellence in hospitality.

Key Responsibilities:

• Manage guest check-ins and check-outs efficiently
• Handle billing procedures and virtual credit card transactions accurately
• Answer phone calls and manage busy queues while maintaining professionalism and composure
• Deliver exceptional guest service with a positive, “at your service” attitude
• Address guest concerns promptly and ensure every experience is handled with care

Preferred Qualifications:

• At least 1 year of experience in a hotel environment, preferably with brands such as IHG Hotels & Resorts, Hilton, or Marriott International
• Experience handling billing and virtual credit cards

However, candidates without hotel experience are welcome to apply if they demonstrate:

• The right personality and passion for hospitality
• Strong time management skills
• Discipline and dedication
• Understanding that every guest review matters
• Commitment to building a long-term career in the industry

We are looking for someone who believes that discipline and dedication are the keys to success and who is ready to grow with us.

If you are motivated, professional, and serious about a future in hospitality, we encourage you to apply.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person