Front Desk OB/GYN Office

Job Overview
Join a dynamic OB/GYN practice as a Front Desk Office Coordinator, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient check-ins, appointment scheduling, insurance verification, and medical records with precision and care. Your proactive attitude will ensure smooth clinic operations, exceptional patient service, and seamless administrative support. This position offers an exciting opportunity to contribute to women’s health care in a fast-paced, supportive environment.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments efficiently using Medisoft
• Verify insurance coverage and benefits, accurate billing and documentation review.
• Manage patient check-in and check-out processes while maintaining confidentiality in compliance with HIPAA regulations.
• Handle multi-line phone systems with excellent phone etiquette to answer inquiries and direct calls appropriately.
• Maintain accurate medical records, including documentation review for completeness and correctness using ICD-10/ICD-9 coding standards.
• Assist with billing processes such as medical collection procedures and medical coding to support revenue cycle management.
• Support clinic operations by managing office supplies, filing medical records, and coordinating patient intake procedures.
• Utilize computer skills for data entry and record keeping.
• Verify insurance information through insurance portals and perform insurance verification to facilitate smooth patient visits.
• Ensure compliance with HIPAA guidelines during all patient interactions and data handling activities.

Experience

• Prior clinic or medical office experience is highly preferred, especially within OB/GYN or women's health settings.
• Demonstrated proficiency with Medisoft of other EMR
• Experience with medical billing, coding (ICD-10/ICD-9), CPT coding, claims processing is advantageous.
• Strong knowledge of medical terminology related to OB/GYN services enhances communication accuracy.
• Excellent clerical skills including typing (10 key), filing, data entry, and managing multi-line phone systems are required.
• Proven customer service skills with a focus on patient service excellence in a healthcare environment are vital.
• Familiarity with women's health experience is beneficial but not mandatory; healthcare administrative support experience is valued highly. This role is paid and offers an engaging environment where your organizational talents directly impact patient care quality! If you thrive in busy settings that require attention to detail and compassionate communication, we invite you to become part of our dedicated team committed to women’s health excellence!

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person