Front Desk Office Assistant Bilingual (Spanish and English)

Job Description – English

Latino Business Services LLC is seeking a Bilingual Front Desk Office Assistant with strong customer service and administrative skills. Approximately 70% of our clients are Spanish-speaking, therefore fluency in both Spanish and English (speaking, reading, and writing) is required.

Key Responsibilities:

• Greet and assist clients in person, by phone, and via email.
• Answer, transfer, and take messages for incoming calls.
• Schedule, confirm, and manage appointments.
• Receive, scan, organize, and file physical and digital documents.
• Provide basic administrative support to payroll, bookkeeping, business formation, and tax departments.
• Follow up on client requests using internal systems.
• Maintain a clean, organized, and professional front desk area.
• Provide general office support as needed.

Qualifications:

• Bilingual Spanish and English (verbal and written).
• Previous office or receptionist experience preferred.
• Basic knowledge of QuickBooks (QB) is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience using office equipment (scanner, printer, copier, phone).
• Strong organizational skills and ability to handle confidential information.

Schedule:

• Monday to Friday
• 9:00am - 5:00pm

“This position is ideal for someone who enjoys working in a bilingual, community-focused environment.”

Job Type: Full-time

Pay: From $16.50 per hour

Ability to commute/relocate:

• Salem, OR 97301: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you read, speak and write in Spanish?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person