Front Desk Officer

Key Responsibilities:

• Visitor Management: Greet and welcome visitors, directing them to the appropriate person or department.
• Inventory Management: keeping track of office supplies and materials to make sure everything needed is available, organized, and restocked on time.
• Call Handling: Answer and route incoming calls promptly and accurately; relay messages when necessary.
• Inquiry Response: Provide information about the organization and its services in a professional manner.
• Greet and assist visitors professionally, directing them to the appropriate department or personnel.
• Manage administrative tasks, including data entry, record-keeping, and filing.
• Monitor front desk security and ensure a well-maintained reception area.
• Assist with other administrative duties as assigned by the line manager.
• Appointment Coordination: Schedule and manage appointments, meetings, and conference room bookings; update staff on changes.
• Mail & Deliveries: Receive, distribute, and prepare incoming/outgoing mail, packages, and courier services.

Requirements & Qualifications

• Prior 2-3 years of experience in a receptionist role is preferred.
• Excellent verbal and written communication skills.
• Minimum bachelor’s degree.
• Excellent organizational skills with keen attention to detail.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Demonstrate professional demeanor and warm appearance.