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Front Desk Officr

Role Summary:

The Front Desk Officer will be the first point of contact for CODUP. This role requires a professional, welcoming personality to manage visitors, handle incoming communications, and provide essential administrative support to ensure the office runs smoothly.

Key Responsibilities:

  • Visitor Management: Greet visitors, welcome them, and direct them to the appropriate department or person
  • Call Handling: Answer, screen, and forward incoming phone calls while providing basic information as needed
  • Gate & Security Coordination: Ensure all staff and visitors follow the ID card/security protocols (as per the new March 24th policy)
  • Correspondence: Manage the distribution of daily mail, deliveries, and couriers
  • Office Maintenance: Keep the reception area clean and organized; monitor office supplies and place orders as needed.
  • Admin Support: Assist the HR and Admin teams with basic data entry, filing, and scheduling meetings or conference rooms
  • ISO Audit: Assist the admin team in managing ISO data and preparation

REQUIREMENTS & QUALIFICATIONS

  • Education: Bachelor’s degree or equivalent.
  • Experience: 1–2 years of experience in a front desk, reception, or customer service role
  • Communication: Fluent in English and Urdu (both verbal and written).
  • Tech Skills: Basic proficiency in MS Office (Word, Excel, and Outlook).
  • Personal Attributes: Punctual, polite, and able to handle stressful situations with a calm attitude

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