Front Desk - Patient Care Coordinator - Phyiscal Therapy Clinic - PART TIME

• Work as a team.
• Have input into making the business better.
• Enjoy people and interaction.
• Make a positive impact on people’s lives.
• Promote continued learning and innovation.
• Peak Physical Therapy exists to change people’s lives for the better.

Are you looking to join a progressive out-patient orthopedic physical therapy team? Peak Physical Therapy is looking for an outgoing, customer service oriented front office coordinator to join our team. Peak Physical Therapy is an independent, physical therapist owned, private practice in Cupertino.

You will truly enjoy coming to work each day. We love helping our patients get better and celebrate their successes. We make therapy fun and challenging for our patients. We have developed a sense of community; helping families, schools and organizations. Everyone works as a team without any egos and is ready to help out when needed.

Our core values are truly important to us and guide how we act toward each other and our patients. They are:

• Give a little bit more than expected
• Love what you do
• Inspire each other
• Make an impact, be a great example
• Together, we achieve uncommon results

Peak Physical Therapy is community-based and we support local schools, clubs and philanthropic organizations, like Cupertino Little League, One Warm Coat and Second Harvest Food Bank. We believe in a sports minded approach to patient care using a combination of manual therapy and therapeutic exercise.

We are looking for someone who shares our values, likes to work as a team and enjoys providing excellent customer service.

Qualifications:

• 1 year customer service experience

Duties:

• Perform scheduling patients, answering phones, responding to voicemail and email, and manage wait list
• Collect all patient payments
• Interact graciously with patients and co-workers
• Correspond with referring providers professionally and graciously
• Payments from patients and insurance companies are processed and deposited daily
• Cleanliness of front desk area and office is maintained
• Patient data is accurately inputted into EMR scheduling system
• Verify insurance benefits for all patients
• Maintain business records
• Follow all HIPPA regulations
• Assist in other tasks as directed by manager or physical therapists
• Participate in monthly staff meetings

To apply, please send your resume and answers to the following questions:

• Tell about a time when you went above and beyond for a customer or patient.
• Tell us about a time when you dealt with competing, urgent priorities.
• Why do you want to work with us at Peak Physical Therapy?

We look forward to meeting you!

www.peakptcupertino.com

Pay: $19.00 - $21.00 per hour

Work Location: In person