Front Desk Patient Coordinator

Our busy general dental practice is looking for a front desk team member. Our office focuses on maintaining a high level of respect in all that we do, from initial incoming phone call to the in person visit.

Proficiency with general computer skills and typing are needed, as the office is completely digital and accurate note taking is required.

Skills needed:

• Excellent interpersonal, communication and customer service skills
• Ability to multi task, be task oriented and work under pressure
• Knowledge of computer application for charting, patient files and documents, insurance claims, etc.
• Knowledge of windows 11 computer navigation via 2 way digital communication for appointment confirmation as well as email and digital faxing
• Strong teamwork skills to help other team members when needed

Responsibilities:

• Answering incoming patient calls, registering new patients
• Ensures compliance with all policies, procedures and regulatory standards including OSHA, HIPPA and ADA regulations
• Ensures clinical and administrative information systems operate effectively
• Resolves patient complaints and monitors patient satisfaction

Experience:

• dental assisting or front office: 1 year (Required)
• Bachelor's degree in Business, Finance, Accounting or Healthcare Administration (Preferred)

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Paid time off
• Retirement plan
• Uniform allowance

Experience:

• Customer service: 1 year (Preferred)
• Dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person