Front Desk Patient Coordinator

Chang Eye Group is looking for an energetic, friendly, and detail-oriented Front Desk Patient Coordinator to join our growing team! This is more than just a job, it’s a rewarding career opportunity in one of Pittsburgh’s most established and trusted ophthalmology practices. At Chang Eye Group, we value our employees as vital members of our patient care team.

As a Front Desk Patient Coordinator, you’ll be the first point of contact for our patients, whether over the phone or in person. This position requires working in both our Greentree and Canonsburg office locations.

You’ll play a key role in creating a positive experience by:

• Greeting and assisting patients with warmth and professionalism
• Managing appointments and ensuring proper triaging and scheduling
• Communicating clearly regarding insurance information and office procedures
• Supporting our clinical team by keeping the front office organized and efficient

We’re seeking someone who is:

• Personable with a pleasant and professional telephone demeanor
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• A strong communicator, both verbally and in writing
• A dependable team player who is courteous and patient-focused
• Comfortable working with electronic health records and scheduling software

If you’re passionate about providing outstanding patient service and want to be part of a high-performing Ophthalmology practice, we’d love to meet you!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience:

• Medical receptionist: 1 year (Required)
• Ophthalmology: 1 year (Required)

Ability to Commute:

• Pittsburgh, PA 15220 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person