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Front Desk Personnel- Weekends

Champions Westlake is looking for a front desk employee to add to our amazing front desk staff!

We love applicants that have past experience in an administrative position and enjoy working with families in a gymnastics/cheerleading/tumbling setting.

Opportunities for additional hours are available through coaching classes, birthday parties, Parents' Night Out, and camps.

Job responsibilities include:

  • Warmly greet students and families both in person and over the telephone, maintaining a professional and friendly demeanor.
  • Acquire in-depth knowledge of recreational programs, competitive teams, and events to effectively respond to inquiries from students and families.
  • Conduct guided tours of the gym facilities for new families, showcasing the amenities and services offered.
  • Assist with account charges and payment processing as necessary, ensuring accurate and timely transactions.
  • Collaborate with coaches to prepare for classes, ensuring all necessary equipment and materials are set up.
  • Keep the daily schedule board up to date, facilitating efficient communication among staff members.
  • Complete various administrative tasks assigned by the Front Desk or Gym Manager, such as data entry, filing, and documentation.
  • Maintain a high standard of customer service, addressing concerns and providing information to ensure a positive experience for students and families.

Note: The job description is a general outline and may be subject to changes based on the needs of the gym facility. The Administrative Assistant will play a pivotal role in ensuring smooth operations and excellent customer service within the gym environment.

Job Requirements:

  • Administrative experience (Required)
  • Customer Service mindset (Required)
  • Gymnastics/tumbling/cheer-leading familiarity (Preferred)
  • Strong multitasking abilities
  • Proficient in Google Docs Programs (Docs, Sheets, Forms, Slides, etc) (Required)

Job Types: Part-time

Salary: $15.00 - $25.00 per hour

Schedule:

  • Saturday availability and Occasional Sunday
  • Evenings Available

Education:

  • High school or equivalent (Preferred)

Experience:

  • Administrative: 1 year (Preferred)
  • Gymnastics/tumbling/cheer: 1 year (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • Employee assistance program
  • Flexible schedule

Work Location: In person

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