Front Desk Position - Dental Laboratory

Job Summary
We are seeking a dynamic and organized Front Desk Associate to join our esteemed Dental Laboratory team. This vital role serves as the first point of contact for clients, patients, and vendors, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to manage front desk responsibilities efficiently. Responsibilities

• Communicate with doctors with professionalism and warmth
• Manage multi-line phone systems to handle inquiries and direct calls accurately
• Maintain appointment calendars and coordinate scheduling with dental professionals and clients
• Perform data entry tasks using computer skills including Microsoft Office, Google Workspace, and Annex Lab to update records and manage billing information
• Handle clerical duties such as filing, proofreading documents, and managing correspondence
• Support office management tasks including inventory tracking, filing systems, and basic bookkeeping
• Provide exceptional customer support by addressing questions promptly and courteously while maintaining excellent phone etiquette

Qualifications

• Previous office management or administrative experience in a fast-paced environment preferred
• Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry skills
• Excellent organizational skills with the ability to multitask effectively
• Bilingual abilities (Russian, English) are needed to assist diverse client needs
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette
• Ability to manage time efficiently while handling multiple responsibilities simultaneously
• Personal assistant or office support experience is a plus but not required

Schedule:

Monday - Friday 9AM-5:30PM

Join us in providing outstanding service in a vibrant dental laboratory setting! Your enthusiasm, organizational prowess, and commitment to excellence will help ensure our office runs smoothly while delivering top-tier support to our valued clients.

Pay: $24.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person