Front Desk Receptionist

Cosmique Aesthetic & Dermatology Clinic in Jumeirah is looking for a Front Desk Receptionist to handle patient communication, appointment scheduling, and CRM management. The ideal candidate is presentable, professional, and experienced in aesthetic or dermatology clinics.

Responsibilities:

• Welcome patients and create a warm, professional first impression
• Handle phone calls and WhatsApp inquiries
• Manage all appointment bookings and updates in the clinic CRM
• Maintain accurate patient records and treatment history
• Coordinate patient flow with doctors, nurses, and therapists
• Handle billing, payments, and daily closing
• Keep the reception and waiting area neat and presentable
• Provide basic treatment information as per clinic guidelines
• Follow up on appointment confirmations and no-shows

Requirements:

• Experience in an aesthetic, dermatology, or medical clinic is strongly preferred
• Excellent communication skills in English (Arabic/Hindi a plus)
• Presentable, polite, and customer-service oriented
• Good CRM and computer skills
• Ability to multitask and stay organized in a busy environment

Job Type: Full-time