Front Desk Receptionist

Job Title: Front Desk Receptionist & Sales Executive – Padel Sports Venue

Location: UAE
Job Type: Full-Time

Job Overview

We are looking for an energetic and customer-focused Front Desk Receptionist & Sales Executive to join our Padel Sports Venue. This role combines front desk operations with sales and customer engagement, making it ideal for candidates with experience in padel, racket sports, gyms, or sports venues.

Key ResponsibilitiesFront Desk & Customer Experience

• Welcome all visitors and guests in a professional, friendly, and energetic manner.
• Ensure minimal waiting time by directing guests to the appropriate coach, court, or department.
• Maintain a clean, organized, and presentable reception area at all times.
• Answer and screen incoming calls professionally and handle inquiries efficiently.
• Maintain logs of customer inquiries, bookings, and messages, ensuring timely follow-up.
• Manage court bookings, event schedules, and conference/meeting room reservations.

Sales & Customer Engagement

• Actively promote padel court bookings, memberships, coaching programs, and packages.
• Upsell services to walk-in customers and existing members at the venue.
• Conduct outbound calls and follow-ups to generate bookings, renewals, and memberships.
• Support sales targets by converting inquiries into confirmed bookings or subscriptions.

Administrative Support

• Assist venue staff with administrative tasks and daily operations.
• Update customer data, bookings, and sales records in the system.
• Coordinate with coaches and operations teams to ensure smooth customer experience.

Requirements & Qualifications

• Minimum 2 years of experience in a sports venue, padel club, gym, or fitness center (mandatory).
• Experience in front desk operations and sales/customer engagement.
• Strong communication and interpersonal skills.
• Confident in face-to-face interaction and outbound calling.
• Customer-oriented with a sales-driven mindset.
• Comfortable working evenings, weekends, and sports schedules.
• Immediate joiners preferred.

Preferred Background

• Padel sports experience is highly preferred.
• Experience in racket sports venues (tennis, badminton, squash) is acceptable.
• Gym or fitness club front desk & sales experience is acceptable.

Apply now with your CV.
Only candidates with sports or gym industry experience will be considered.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• racket sports venues (tennis, badminton, squash): 2 years (Preferred)
• Padel Sports: 2 years (Preferred)
• Gym Receptionist or Fitness Club Receptionist: 2 years (Preferred)
• UAE: 2 years (Preferred)