Front Desk Receptionist

Key Responsibilities

• Patient Interaction: Greet, welcome, and direct patients/visitors; answer inquiries; provide directions; offer support.
• Appointment Management: Schedule, confirm, and manage appointments and follow-ups.
• Communication Hub: Handle incoming/outgoing calls, emails, and messages, directing them to the right staff.
• Patient Registration & Records: Collect/verify patient info, update records (EHR), and ensure data accuracy and confidentiality.
• Billing & Insurance: Process payments, co-pays, handle insurance eligibility, and coordinate with billing.
• Administrative Support: Data entry, filing, managing supplies, and general office upkeep.
• Department Coordination: Liaise with doctors, nurses, and other departments for seamless patient care.

Essential Skills

• Excellent Communication & Interpersonal Skills.
• Strong Organizational & Time Management Abilities.
• Customer-Oriented & Empathetic Approach.
• Attention to Detail & Discretion (Confidentiality).
• Basic Computer & Data Entry Proficiency.

Qualifications (Typical)

• High School Diploma or Bachelor's Degree.
• Relevant Certifications (e.g., Hospital Front Office) are a Plus.

Job Types: Full-time, Permanent, Volunteer

Pay: From ₹14,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• Clinical pharmacy: 1 year (Preferred)
• Pharmacist: 1 year (Preferred)

Language:

• tamil and english (Preferred)

License/Certification:

• with or with out certificate (Preferred)

Location:

• Tiruchchirappalli, Tamil Nadu (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Application Deadline: 01/05/2026