Key Responsibilities:
- Greet and welcome clients with a positive attitude and professional demeanor.
- Manage client check-ins, registrations, and appointment scheduling.
- Answer incoming calls, respond to inquiries, and direct calls/messages appropriately.
- Maintain the front desk area’s cleanliness, organization, and professional appearance.
- Handle client payments, billing, and maintain accurate records.
- Assist in maintaining client databases and follow up on leads or appointments.
- Coordinate with consultants, therapists, and other departments for smooth client flow.
- Ensure high standards of customer service and client satisfaction.
- Support administrative and clerical tasks as needed (e.g., filing, data entry, reports).
Required Skills & Qualifications:
- Bachelor’s degree or equivalent preferred.
- 1–3 years of experience in front office, customer service, or receptionist roles (preferably in clinic, salon, hotel, or wellness industry).
- Excellent communication, interpersonal, and telephone etiquette.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and basic computer operations.
- Positive attitude, well-groomed, and team-oriented.
Key Attributes:
- Customer-centric and confident communicator
- Ability to stay calm under pressure
- Professional appearance and attitude
- Punctual, dependable, and detail-oriented
Benefits:
- Competitive salary & incentives
- Training and career growth opportunities
- Supportive and professional work environment
Job Type: Full-time
Pay: AED1,000.00 - AED2,000.00 per month
Education: