Front Desk Receptionist

Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your organizational skills and office management expertise will ensure smooth daily operations while maintaining a professional and friendly environment. This paid position offers an exciting opportunity to develop your administrative skills and contribute to a dynamic team.

Responsibilities

• Key holders open and close the spa.
• Making sure the healers stations are ready for the next client.
• Stocking and labeling products as necessary to have in stock for use.
• Greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Manage reservations, booking appointments, checking the guest into the computer system and charging for services performed.
• Lead client experiences from arrival to departure, ensuring every interaction is imbued with ATANA's high standards and leaves a lasting impression.
• Create and maintain a positive and inclusive work environment for all team members.
• Ensure compliance with company policies and procedures, as well as local regulations.
• Maintain merchandising and product presentation to maximize sales and enhance the customer experience.
• Manage inventory levels
• Create a welcoming atmosphere, making each day feel like a celebration.
• Keep the working space clean and pristine, ensuring every corner reflects ATANA's commitment to tranquility and cleanliness.
• Managing e-commerce orders by shipping client purchases in a timely manner.

Join our team as a Front Desk Receptionist where your positive attitude, organizational prowess, and dedication will make a meaningful impact every day!

Pay: $18.00 per hour

Work Location: In person