Front Desk Receptionist

Job Summary:
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our busy ophthalmology practice. This key position is the first point of contact for our patients and plays a vital role in creating a positive experience. The ideal candidate is dependable, detail-oriented, and able to handle a fast-paced medical office environment with grace and efficiency.

Salary (depending on experience)

Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Check patients in and out, verify insurance, and collect co-pays and balances
• Answer multi-line phones, schedule appointments,
• Maintain accurate patient records and ensure all required paperwork is completed
• Communicate effectively with providers, technicians, and billing staff
• Handle incoming and outgoing correspondence (fax, email, mail)
• Assist with prior authorizations and referrals as needed
• Follow HIPAA guidelines and maintain patient confidentiality

Qualifications:

• High school diploma or equivalent required
• 1–2 years of front office experience in a medical setting preferred (ophthalmology or optometry experience a plus)
• Proficient in using electronic medical records (EMR) and scheduling software
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and stay organized
• Professional appearance and demeanor

Schedule:

• Full-time, Monday through Friday
• Benefits:
• Health insurance
• Paid time off (Major Holidays)
• Vacation
• Retirement plan options

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person