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Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and direct them to the appropriate department or staff member
- Verify patient insurance information and collect co-pays or payments
- End of day proof of payments collected
- Handle patient inquiries and provide accurate information about clinic services
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Collaborate with medical staff to ensure smooth operations of the front desk
Requirements:
- Must have a high school diploma or equivalent
- Proven experience as a medical receptionist or in a similar role
- Knowledge of medical office procedures and terminology-
- Proficient in using office equipment including phone systems, computers, and printers
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in maintaining patient records
- Ability to handle sensitive information with confidentiality and professionalism
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
Work Location: In person
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