Front Desk Receptionist

Job Summary
We are seeking a dedicated and detail-oriented Receptionist to join our healthcare team. This role involves providing exceptional patient care, managing medical records, and supporting clinical operations within a busy optometry practice. The ideal candidate will possess strong communication skills, medical office experience, and a solid understanding of ophthalmic procedures and terminology. This position offers an opportunity to work in a dynamic environment where patient satisfaction and clinical excellence are prioritized.

Front Desk Duties

• Greet patients warmly and efficiently manage front desk operations, including scheduling appointments and checking patients in/out
• Collect payments, issue receipts, and process transactions
• Verify insurance or payment information
• Manage email & fax inquiries and respond in a timely manner
• Coordinate communication between patients and team members

Skills

• Strong knowledge of patient care procedures specific to ophthalmology or optometry settings
• Familiarity with HIPAA regulations and maintaining patient confidentiality
• Proficiency with EMR systems; experience with medical records management
• Knowledge of optical terminology
• Understanding of medical terminology, physiology, anatomy relevant to eye health, and clinic operations
• Ability to perform basic medical coding and billing tasks accurately
• Excellent communication skills for front desk interactions and patient education
• Experience working in a healthcare environment such as ophthalmology clinics or medical offices is preferred
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail

This position is integral to delivering comprehensive eye care services while ensuring smooth clinic operations. We value candidates who are committed to professionalism, patient satisfaction, and continuous learning within the healthcare field.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person