Front Desk Receptionist

About Us:

Gordie’s Grooming (formerly The Dog Spaw) is a modern, full-service dog grooming salon located in the heart of Downtown Gilbert. We take pride in providing professional, compassionate care for dogs while delivering an exceptional customer experience for their owners.

Position:

We are looking for a friendly and professional Part-Time Front Desk Receptionist with 3+ years of customer service experience. The ideal candidate will have excellent communication skills, both over the phone and in person, and be comfortable working in a busy salon environment. Experience with MoeGo software is preferred.

Responsibilities:

• Greet clients and dogs warmly, ensuring a welcoming experience
• Answer phone calls, respond to inquiries, and schedule appointments
• Check dogs in and out for grooming services
• Process payments accurately (cash, card, tips)
• Communicate clearly with clients regarding services, policies, and expectations
• Maintain a clean, organized front desk and lobby area
• Support groomers and management with administrative tasks as needed

Requirements:

• 3+ years of customer service experience (reception, retail, hospitality, or similar)
• Strong communication skills, in person and over the phone
• Comfortable multitasking in a fast-paced environment
• Dependable, professional, and detail-oriented
• Experience with MoeGo software preferred
• Passion for dogs and excellent people skills

Compensation & Benefits:

• Competitive hourly pay (based on experience)
• Flexible scheduling options
• Positive and supportive team environment
• Growth opportunities as our salon continues to expand

Location:

Downtown Gilbert, Arizona

How to Apply:

Please send your resume and a brief introduction highlighting your customer service background to hello@gordiesgrooming.com.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: No more than 20 per week

Benefits:

• Flexible schedule

Application Question(s):

• Would the following hours work for you?

Tuesday and Saturday: 8am-5pm

Work Location: In person