Front Desk Receptionist

The ideal candidate for this position enjoys working with people and has a helpful attitude.

This location is open Monday through Friday from 8am to 5pm.

Some of the duties and responsibilities include:

• Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
• Receives the patient and direct them to the services needed.
• Determines through conducting a financial screening, the category of payment before provider visit
• Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures
• Answer all incoming calls and route them to the appropriate staff.
• Register all patients per registration protocols and collection all documentation and billing information per billing protocol.
• Ensure proper data collection documentation
• Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
• Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures
• Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
• Balance cash box in accordance with the cash handling policy.
• Deposits collections at the end of the day at specified bank daily
• Work closely with Medical, Dental and/or Nursing staff to assure smooth patient flow and cut down on waiting time
• Distribute Clinic Visit Summary at the end of each visit.
• Call and remind patient of his/her appointment.
• Advocate for patients to support the attainment of optimal, patient-centered outcomes that are defined by a care planning process driven by a compassionate, robust partnership with patients, and the patient’s family.
• All other duties and responsibilities requested by the supervisor

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person