Front Desk Receptionist

About Us

TotalMD is a multi-specialty healthcare practice dedicated to providing exceptional patient care in a professional and welcoming environment. We are looking for a Front Desk Assistant with a strong emphasis on Chiropractic Assisting to join our team. This role combines front desk responsibilities with hands-on support for our chiropractic providers.

Responsibilities

Front Desk Duties:

• Greet patients and provide excellent customer service
• Answer phones, schedule appointments, and manage patient check-in/check-out
• Verify insurance, collect payments, and assist with paperwork
• Keep the front desk organized and running smoothly

Chiropractic Assistant Duties:

• Prepare treatment rooms and assist the chiropractor with patient care
• Administer therapies under supervision (e.g., electrical stimulation, ultrasound, exercises)
• Guide patients through therapy routines and home care instructions
• Maintain accurate documentation in electronic medical records
• Clean and organize therapy equipment and treatment areas

Qualifications

• Previous experience as a medical office assistant, front desk, or chiropractic/therapy aide preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Compassionate, team-oriented, and patient-focused attitude
• ECW experience a plus

Benefits

• Competitive pay (based on experience)
• Health, dental, and vision insurance options
• Paid time off and holidays
• Training provided
• Growth opportunities within a multi-specialty healthcare organization

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person