Front Desk Receptionist

Job Summary: We are looking for a friendly, presentable and professional receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing exceptional customer service while ensuring smooth day-to-day operations at the front desk. The receptionist will be responsible for managing phone calls, scheduling appointments, handling inquiries, and performing administrative tasks.

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage the front desk area to ensure it is neat, organized, and welcoming at all times.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Respond to inquiries, provide information, and assist visitors or clients as needed.
• Maintain and update office records, filing systems, and databases.
• Handle incoming and outgoing mail and packages.
• Ensure office supplies are stocked and ordered as needed.
• Assist with basic administrative tasks such as data entry, photocopying, and faxing.
• Monitor and manage the office’s security system, ensuring proper sign-in procedures for visitors.
• Support other departments and team members with administrative duties as required.

Requirements:

• High school diploma or equivalent (additional certification in office administration is a plus).
• Proven experience as a receptionist, front desk representative, or similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanour.
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle multiple tasks and work in a fast-paced environment.
• Positive attitude and customer-oriented approach.

Preferred Skills:

• Experience with office management software (e.g., scheduling tools, CRM systems).
• Knowledge of basic office procedures and equipment.
• Multilingual skills are a plus.

Job Types: Full-time, Contract, Fresher
Contract length: 24 months

Pay: AED3,000.00 - AED6,000.00 per month