Front Desk Receptionist

Job Summary:

We are seeking a friendly and organized receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. The receptionist will contribute to the overall efficiency and positive image of our organization.

Schedule:
Monday – Thursday, with occasional Fridays. No weekends.

Hours:
8:30 AM – 5:00 PM

Benefits:

• Currently, we do not offer health, vision, or dental insurance.
• Paid time off is available after a 90-day probationary period.

Additional Information:

• Shadowing may be required as part of the onboarding process.
• Must provide 2-3 strong references

Key Responsibilities:

• Greet and welcome visitors, clients, and employees with a warm and professional demeanor.
• Answer and triage phone calls to the appropriate person.
• Manage the reception area, ensuring it is clean and organized.
• Maintain a professional appearance and demeanor.
• Handle and prioritize a high volume of phone calls and inquiries.
• Receive and distribute mail, packages, and deliveries.
• Schedule appointments.
• Monitor and maintain office supplies inventory.
• Assist with ad-hoc tasks as requested by management.

Qualifications and Requirements:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong organizational skills with the ability to multitask.
• Customer service-oriented with a positive attitude.
• Strong problem-solving skills.
• Ability to maintain composure under pressure.
• Knowledge of office equipment (e.g., phone systems, fax machines, printers).
• Discretion and ability to handle confidential information.

Job Environment: Job requires you to be sitting 90% of the time.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Glastonbury, CT 06033 (Required)

Work Location: In person