Front Desk Receptionist

We are looking for a courteous and professional Front Desk Receptionist to manage daily front office operations, attend guest inquiries, and ensure a smooth check-in and check-out experience. The ideal candidate should be well-organized, customer-focused, and familiar with hotel management software such as INSPIRE.

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Handle guest check-in and check-out efficiently
• Attend and manage incoming phone calls and inquiries
• Respond to guest requests, complaints, and provide accurate information
• Operate and update records using INSPIRE hotel software
• Maintain proper guest records and documentation
• Coordinate with housekeeping and maintenance teams for room readiness
• Handle bookings, reservations, and walk-in guests
• Ensure reception area is clean and presentable at all times
• Follow company policies and procedures for guest service and safety

Requirements:

• Previous experience in a hotel or front desk role preferred
• Basic knowledge of INSPIRE software or similar PMS systems
• Good communication and interpersonal skills
• Ability to multitask and work under pressure
• Proficiency in English (spoken and written)
• Knowledge of Hindi / Urdu / Arabic is preferred
• Basic computer knowledge (MS Office, email handling)

Benefits:

• Free Visa Provided

Pay: AED1,500.00 - AED2,000.00 per month

Work Location: In person