Front Desk Receptionist

Job Summary
The Healing Room Wellness Center is seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our clients and guests, you’ll play a key role in creating a welcoming and professional environment. The ideal candidate has strong communication skills, a passion for wellness, and the ability to multitask in a dynamic spa setting.

Duties

• Greet and assist clients and visitors in a warm, courteous, and professional manner
• Answer and manage incoming phone calls, emails, and client inquiries
• Schedule appointments and manage calendars using booking software (training provided)
• Maintain accurate client records and ensure documentation is organized
• Process payments and maintain financial records
• Support staff with wellness room preparation and daily operations
• Ensure the bathrooms, service rooms, front desk and lobby area are clean, tidy, and well-stocked
• Communicate promotions and service details clearly to clients

Skills

• Strong customer service and communication skills
• Comfortable learning new software and scheduling platforms
• Previous experience in a spa, wellness, or front desk role is preferred but not required
• Highly organized with great attention to detail
• Ability to multitask and stay calm in a fast-paced environment
• Professional and positive demeanor with a genuine interest in holistic wellness

Join our team at The Healing Room Wellness Center, where your presence and professionalism will help set the tone for our client experience and overall success!

Job Type: Contract

Pay: From $13.73 per hour

Ability to Commute:

• Saginaw, MI 48603 (Required)

Work Location: In person