Front Desk Receptionist

• With 2 yrs minimum hotel experience.
• Hotel Experience only
• And can join ASAP.
• Receive guests to the hotel by greeting them warmly, attending to their inquiries, and answering inquiries over the phone.
• Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all cancelled reservations are effected immediately to avoid confusion.
• Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
• Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
• Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
• Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
• Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
• Basic knowledge of Arabic

Pay: From AED1,500.00 per month

Work Location: In person