Front Desk Receptionist

We are seeking a professional and friendly medical receptionist to serve as the first point of contact for our patients. You will manage front-desk operations, ensuring a welcoming environment while coordinating between patients and clinical staff to optimize office flow

Key Responsibilities

• Patient Interaction: Greet patients upon arrival, check them in, and assist with filling out medical forms and insurance paperwork.
• Scheduling: Manage phone systems/WhatsApp inquiries to schedule, confirm, and reschedule appointments efficiently.
• Records Management: Update and maintain accurate patient data and insurance information in Electronic Medical Record (EMR) systems.
• Billing & Payments: Collect co-pays, process payments, and verify insurance eligibility before appointments.
• Compliance: Maintain strict patient confidentiality by adhering to Ministry regulations and internal privacy policies.
• Office Support: Coordinate with the clinical team regarding patient inquiries and maintain a clean, organized reception area.

Skills and Qualifications

• Education: High school diploma or equivalent.
• Language proficiency: Arabic speaking (mandatory), Basic English for internal communications
• Experience: At least 1–2 years of experience in a medical center or customer service role is typically preferred.
• Technical Proficiency: Hands-on experience with EHR/EMR software and Microsoft Office.
• Communication: Exceptional verbal and written communication skills with a focus on empathy and professionalism.
• Multitasking: Ability to handle high patient volumes and remain calm under pressure

Pay: From AED3,000.00 per month

Application Question(s):

• Specify if you have any Notice period or Available to join immediately
• Are you willing to work on different shifts (10 am to 06 pm or 12 pm to 08 pm or 01 pm to 09 pm)

Experience:

• Medical Center (UAE): 1 year (Required)

Language:

• Arabic (Required)

Work Location: In person